| Part
1 The Skill of
REQUESTING |
Increase
your chances of getting what you want, when you want it and from
whom you want it. |
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| Part
2 The Skill of
PERSPECTIVES |
See things
from different angles, allowing room for inclusion of new thoughts
and possibilities. |
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| Part
3 The Skill of
NAMING |
Clear your
working environment of the unspoken so it doesn't contaminate your
relationships. |
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| Part
4 The Skill of
LISTENING |
Listening
is not evaluating, accepting or agreeing with what the speaker is
saying. It goes beyond hearing the words of others. |
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| Part
5 The Skill of
NOTICING |
Noticing
goes far beyond listening, allowing us to collect a broader range
of information. |
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| Part
6 The Skill of
MAINTAINING
BOUNDARIES |
Maintaining
Boundaries allows us to clearly understand and enforce our
boundaries to help prevent over promising, under delivering and
burnout. |
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| Part
7 The Skill of
BEING
UNATTACHED |
When we are
unattached, we can focus on the big picture rather than the
specific way we get things accomplished. |
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