From the Jan/Feb 2005 issue of
Diversity & the Bar®

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Taking Credit: Spotlighting
Your Accomplishments
By
Miriam
Bamberger, CPCC and Heather Bradley, CPCC
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Getting credit for good work is a critical key to
career advancement. As we have noted in this
column, it is not enough simply to do good work.
Promotions do not always go to the most qualified
candidate. Often, they are awarded to the
candidate who is best positioned. Making
sure the spotlight shines on you is critical to
advancement.
Yet there is a delicate balance between taking
credit for your successes and coming across as
arrogant or boastful. How do you navigate this
potential minefield? The Flourishing Process™
will help you initiate discussions to boost your
career, not harm it.
The
Flourishing Process

Clarity:First, ask yourself what decisions do
you want to influence?
- More meaningful work assignments?
- Partnership?
- Promotion?
- Something else?
The irony regarding taking credit is that the
people who make assignments and advancement
decisions need and want to know about your
performance so they can make their own
well-informed decisions. Clarifying what you want
to be different will help you make the distinction
between providing useful information and simply
tooting your own horn.
Second, who will make these decisions?
A clear picture of whom you want to influence will
help you recognize and be prepared for key
opportunities when they present themselves.
In formal situations, such as interviews or
performance reviews, you are expected to
discuss your contributions. In fact, not
taking credit in these situations can be a strike
against you. If you do not have a formal review,
ask for feedback. This creates the opportunity for
you to take credit and gives your manager or
supervisor a chance to recognize your
contributions.
Informal interactions are far more common. We
meet others in the hallway or the elevator and
ask, "How are things going?" A one-word
response, such as "Fine" or
"Great," will not do much to advance
your career. Instead, take credit by sharing a
success story, such as, "I learned the most
interesting thing as I prepared for the Acme case
last week," or "I'm getting ready for my
third deposition." The more you practice, the
more comfortable you will be when the stakes are
high, such as finding yourself in the elevator
with the CEO or a prominent partner.
Third, and perhaps most significant, develop a
clear picture of what behavior is
acceptable in your organization and what is not.
Before saying anything, look around. What are
others saying? What are they not saying?
How do your colleagues talk about their successes?
Ask your mentor or a trusted colleague for
insight.
Choice:
Choosing a Frame of Mind
Some attorneys balk at the idea of "taking
credit." Indeed, how you approach
taking credit directly influences the impression
you make. Your frame of mind is a choice, which
will have as much, if not more, of an impact than
the specific words you choose.
For example, if you view taking credit as
bragging or office politics, your success stories
are likely to come across as awkward and
insincere. By contrast, viewing it as a key piece
of your career advancement strategy will help you
come across as a professional sharing information.
Choosing New Habits
If taking credit is a new behavior, you will
also need to choose new habits to support it.
There are several possibilities:
- Increasing the frequency of what you already
do;
- Decreasing the frequency of something you do
often;
- Starting new activities; and
- Stopping activities that aren't useful.
Be honest with yourself and identify where you
may be unintentionally sabotaging your efforts to
take credit. You may notice that the first person
who speaks in a meeting gets credit for results,
whether or not that person was responsible for
them. Or you may realize that while you have
diligently been working through lunch at your desk
to complete more work, the person who has lunch
with the higher-ups gets better work assignments.
Turn the spotlight on yourself by consciously and
intentionally choosing new habits.
Examples:
- I choose to speak up before being called on
in department meetings, even if it is
uncomfortable.
- I choose to ask one partner to lunch every
month.
- I choose never to say "Fine" when
someone asks, "How's it going?" I
choose to prepare and deliver a fresh success
story every week.
Action:
The key to taking credit is recognizing and
seizing various opportunities as they present
themselves, rather than planning and delivering a
formal pitch. Think of it in terms of preparing a
case.
Collect Evidence
Ask internal and external clients to share
their appreciation in writing. Forward notes or
letters to your boss and highlight them in your
performance review. If a client sends flowers or a
food basket as thanks, share the gift with your
supervisors and colleagues to generate
"buzz."
State the Case
From all of the projects you are working on and
successes you have had, select two or three that
are particularly relevant or flattering, and
polish them into a well-practiced success story.
- Be interesting. Frame an
accomplishment in terms of something
intriguing you learned. Share what was
interesting about an assignment, rather than
simply what you did.
- Be specific. Specific
answers create more credibility than
generalities. Saying you conducted two
depositions will advance your case more than
saying you did "a lot."
- Be succinct. Going on and
on can turn others off. Cover all the salient
points, then let the other person connect the
dots or ask follow-up questions.
Take Credit for
Collaboration
Being a team player continues to be important
in today's marketplace. The challenge is to take
credit for your role without disparaging others.
Successful attorneys take credit by leveraging
their team interactions.
If you are a junior associate, you might say,
"Sally Senior Associate was really
helpful when I was preparing for the Smith
deposition. She gave me some good advice on how to
pin down my witness." This shows not
only that you have taken a deposition, but also
you are preparing conscientiously, modeling others
who have been successful, and getting good
results.
On the other side of the equation, the attorney
who has offered the advice can also take credit by
talking up the junior attorney. Sally might tell
the partner, "I hear John Junior
Associate did well in the Smith deposition. He
asked me to look over his outline ahead of time. I
also gave him my transcript of the Jones
deposition I took last year, and he succeeded in
getting the witness to make a key admission."
In addition to reminding the partner of her
substantive legal skills (her Jones deposition was
worthy of emulating), Sally has subtly pointed out
she is developing her supervisory skills by
teaching the junior lawyers and being responsive
when they need guidance.
Create Opportunities
What if your path does not cross that of the
people you want to influence? Find ways to create
visibility where it may not otherwise exist. In Be
Your Own Mentor, Sheila Wellington relates
one successful woman's advice: "If the job
you hold doesn't lend itself to being visible,
find a role where what you do is noticed by people
at the top. It doesn't have to be part of your
job, but could be running something else important
to your company, like the United Way campaign or
another volunteer project."
Taking credit is necessary, but it doesn't need
to be complicated or all-consuming. Conscious and
intentional consideration will help you gain
clarity, make choices, take action, and get
credit.
Recommended
Resources
- Be Your Own Mentor by
Sheila Wellington and Catalyst
- BRAG! The Art of Tooting
Your Own Horn Without Blowing It by
Peggy Klaus
- Talking From 9 to 5 by
Deborah Tannen, Ph.D.
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Miriam
Bamberger, CPCC, and Heather Bradley, CPCC, are the
co-founders of The Flourishing Company, which helps emerging
professionals sharpen their leadership skills to generate
immediate and lasting changes in their ability to successfully
manage complex work relationships. |
From
the January/February 2005 issue of
Diversity & The Bar®
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©2005
The Flourishing Company. All Rights Reserved.
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